Shipping policy

Efficient Handling Timeline:

When it comes to our wide range of pet food and wire products, our warehouse operates with a standard handling time of 1 working day for items currently in stock.

Prompt Shipment Scheduling:

For orders that have been confirmed and successfully processed before 11:00 am (Sydney Time), rest assured that if the desired item is in stock, we will arrange for same-day shipment. In cases where the product is not immediately available, the shipment will be scheduled for the following business day.

Nationwide Coverage for Pet Food and Wire Products:

Our commitment extends across Australia, offering comprehensive shipping services for pet food and wire products. We value your autonomy in choosing your preferred shipping partner, ensuring flexibility and convenience.

Anticipated Delivery Times across Australia:

Our shipping process is tailored to your preferences, utilizing your chosen courier service. If you have a specific courier in mind that isn’t listed, please reach out to our dedicated sales team at support@petfoodandwire.com.au. Here’s an overview of estimated delivery times for different states:

  • Victoria (VIC): 2-3 Working days.
  • New South Wales (NSW): 2-3 Working days.
  • South Australia (SA): 2-3 Working days.
  • Tasmania (TAS): 3-5 Working days.
  • Queensland (QLD): 3-6 Working days.
  • Western Australia (WA): 5-8 Working days.
  • Northern Territory (NT): 6-9 Working days.

Flexible Pick-Up and Click-and-Collect Option:

For those who prefer a hands-on approach, you can conveniently collect your orders through our pick-up or click-and-collect service. Our warehouse is conveniently located at 15/19-21 Seton Rd, Moorebank.

If you have any queries, feel free to contact us at support@petfoodandwire.com.au or give us a call at 02 9822 8840. Your satisfaction is our priority.